Understand: RallyUp Pricing Options

Learn more about the differences between RallyUp's pricing options. RallyUp offers two ways to use our fundraising platform without a subscription: Free and Flex pricing. You don't need to worry about being locked into a plan since you can switch anytime. You'll choose a default pricing option in your account settings, but you can select a different...

Understand: Accepted Payment Methods

Discover which payment methods your donors can use. RallyUp accepts a range of payment methods to make it as convenient as possible for donors to support your cause. The payment methods you can accept will depend on whether your organization is using Stripe or PayPal to accept payments. Before You Begin The funding option you choose will affect what...

Understand: Debit and Credit Card Processing Fees

Learn how payment processing fees are calculated and deducted from the funds you raise. All RallyUp fundraising Experiences allow donors to make payments with a debit or credit card. These card payments are processed by Stripe or PayPal, which charge a processing fee for all card payments.  Who Receives the Fees? The bank or other financial institut...

Stripe: What You Need to Know

Learn everything you need to know about using Stripe, one of the designated credit card processors for RallyUp. Below, you’ll find answers to some of the most commonly asked questions about credit card transactions. What is Stripe? Stripe is one of the credit card processors through which the majority of credit card transactions on RallyUp are condu...

How-to: Set Up Direct Funds

Quickly receive the funds you raise by setting up a Stripe or PayPal account. Setting up Direct Funds for your RallyUp account is the quickest and easiest way to receive the funds you raise. You can receive and process payments through Stripe or PayPal, depending on your organization's needs. Before You Begin You'll need to create a RallyUp account ...

Understand: Why Your Stripe or PayPal Account Status Is "Pending"

Troubleshoot your payment processing account so you can start accepting donations. After creating or linking a Stripe or PayPal account, you may see that your account status is listed as Pending. Unfortunately, you won't be able to start fundraising until your Stripe or PayPal account is listed as Connected. When your account status is Pending, your...

How-to: Set Your Primary Currency

Choose the default currency for donations. The primary currency setting controls the currency used to collect and store funds. It also determines which currency is displayed on your fundraising page, including the fundraising progress bar, prices, the checkout cart, and receipts. Before You Begin Your primary currency does not affect the currencies ...

How-to: Allow Donors to Pay by Check

Allow donors to pay for donations and purchases by check. RallyUp allows you to enable check payments, giving your donors more payment options when they check out.  Before You Begin Only registered organizations and their advocates can enable check payments. Check payments are not available for those running Corporate Social Responsibility fundraise...

How-to: Update Your Credit Card Processing Rate

Update your RallyUp account to match your organization’s nonprofit discount from Stripe or PayPal. When you connect your organization’s Stripe or PayPal account, we ask you to enter the credit card processing rate for that account. Both Stripe and PayPal offer 501(c) organizations a nonprofit discount on payment processing fees. If your organization...

Understand: When to Use Flex Pricing

Select Flex pricing instead of Free pricing under certain circumstances. Free pricing offers complete access to all fundraising Activities and features, including: Raffles  Auctions Sweepstakes  Events & Ticketing Crowdfunding Peer-to-Peer A-Thons  Store (Sales) Livestreaming Donation Pages  Most RallyUp users will be able to fundraise with Free...

How-to: Add Offline Donations

Add offline card or check donations to your Experience or Donation Page records. There may be times when a donor makes a donation offline instead of using your RallyUp Experience Page or Donation Page. RallyUp allows you to manually enter offline donations in your records so you can include them in the total amount raised displayed on your fundraisi...

Understand: Support for International Currencies

Run a fundraiser on RallyUp in your country’s currency and accept payments in other currencies. RallyUp provides support for international currencies so you can fundraise no matter where your organization or donor base is located. You can set a primary currency for your RallyUp account and accept a wide array of currencies from your donors. Primary ...

How-to: Update Your Funding Method

Change your funding method even if your Experience has already started. RallyUp allows you to change how you receive funds at any time, even if your Experience has already started raising funds. If your Experience is already live, then any funds you receive before switching will be processed by your original funding method, while the funds you recei...

How-to: Mark Check Donations as Received

Keep track of which check payments have and haven't been received. When a donor chooses to pay by check, their pending payment will automatically be recorded under Manage Check Donations in the Experience Management menu so you can easily keep track of which checks have been received and which ones are still outstanding. Checks must be marked as Rec...

How Long Does It Take To Receive Funds?

Find out how long it takes to receive the funds you raise through RallyUp when using the direct or deferred funding options. Direct Funds If you’re using the direct funding option, funds are typically transferred to your bank account daily. You can change this interval by accessing your Stripe payment account at Stripe.com. Managed Funds If you are ...

Can I Limit the Geographic Areas from Which People Make Donations on My Campaign?

Find out how to restrict the locations of eligible participants in your experience. For certain types of fundraisers, there may be instances in which you need to limit eligible participants to certain geographical regions. For example, you might be holding a raffle that only allows state residents to participate. Some sweepstakes may also have restr...

Understand: How RallyUp Fees Appear in Your Stripe or PayPal Dashboard

Learn how Stripe and PayPal display RallyUp fees in your payment records. If you’re using Stripe or PayPal to collect the funds you raise on RallyUp, you can find detailed payment information in your Stripe or PayPal dashboard. Most payments will include an Application fee (Stripe) or Partner commission (PayPal). These are the donor tips or Platform...

Were My Funds Sent Yet?

Learn how funds are processed once you’ve initiated a fund request. If you’ve chosen deferred funding for your experience, RallyUp will collect the funds raised for your fundraiser and send them to you 30 days after the request is initiated. You will be able to track the status of your fund request right from your experience management menu. Check y...

How-to: See If Your Funds Have Been Sent Yet (Donor Advised Funds)

Check the status of your funds after your Experience using a DAF has ended.  RallyUp has partnered with Pledge and GivingStream to collect and distribute funds on behalf of those who can't set up a Stripe or PayPal account. Both Pledge and GivingStream have a waiting period before funds are distributed to allow refunds and credit card disputes, if a...

Understand: Direct Funds vs. Donor Advised Funds (DAFs)

Learn about the differences between RallyUp’s funding options.  When you create a RallyUp fundraising Experience, you’re asked to choose how your organization will receive the funds raised: Direct Funds: receive funds through direct deposits to your organization’s Stripe or PayPal account Donor Advised Funds: have Pledge or GivingStream collect and ...

Understand: PayPal vs. Stripe

Compare PayPal and Stripe side-by-side and choose how to receive the money you raise. Before you can launch your first fundraising Experience on RallyUp, you’ll be asked to connect either a PayPal or Stripe account. Both allow you to securely receive funds as they’re raised with little to no holding period, but there are some key differences. PayPal...

How-to: Pass Experience and Donation Page Fees on to Donors

Customize how Experience and Donation Page fees are covered when you opt for Flex pricing. If you're using RallyUp to fundraise and you've opted for Flex pricing, then RallyUp charges a Platform Fee to cover the costs of running our site. We’ve also partnered with Stripe and PayPal, who charge a small fee for their payment processing services:  Rall...

Understand: Donor Advised Funds (DAFs)

Simplify the fundraising process by allowing a Donor Advised Fund to collect and distribute funds on your behalf.  The majority of RallyUp users should set up a Stripe or PayPal account for the easiest and most direct way to receive the funds you raise. If your organization can’t set up a Stripe or PayPal account, Donor Advised Funds (DAFs) can coll...