Understand: RallyUp Pricing Options

Learn more about the differences between RallyUp's pricing options. RallyUp offers two ways to use our fundraising platform without a subscription: Free and Flex pricing. You don't need to worry about being locked into a plan since you can switch anytime. You'll choose a default pricing option in your account settings, but you can select a different...

Understand: Accepted Payment Methods

Discover which payment methods your donors can use. RallyUp accepts a range of payment methods to make it as convenient as possible for donors to support your cause. The payment methods you can accept will depend on whether your organization is using Stripe or PayPal to accept payments. Before You Begin The funding option you choose will affect what...

Understand: Debit and Credit Card Processing Fees

Learn how payment processing fees are calculated and deducted from the funds you raise. All RallyUp Campaigns allow donors to make payments with a debit or credit card. These card payments are processed by Stripe or PayPal, which charge a processing fee for all card payments.  Who Receives the Fees? The bank or other financial institution that issue...

Understand: Using Stripe to Collect Funds

Learn everything you need to know about using Stripe to process payments and collect funds.  Stripe is one of the payment processors you can use to collect the funds you raise. Stripe is a trusted PCI Level 1 processor that transacts billions of dollars every year for some of the world’s largest companies. Understand: RallyUp Security Measures Accep...

How-to: Set Up Direct Funds

Quickly receive the funds you raise by setting up a Stripe or PayPal account. Setting up Direct Funds for your RallyUp account is the quickest and easiest way to receive the funds you raise. You can receive and process payments through Stripe or PayPal, depending on your organization's needs. Before You Begin You'll need to create a RallyUp account ...

Understand: Why Your Stripe or PayPal Account Status Is "Pending"

Troubleshoot your payment processing account so you can start accepting donations. After creating or linking a Stripe or PayPal account, you may see that your account status is listed as Pending. Unfortunately, you won't be able to start fundraising until your Stripe or PayPal account is listed as Connected. When your account status is Pending, your...

How-to: Set Your Primary Currency

Choose the default currency for donations. The primary currency setting controls the currency used to collect and store funds. It also determines which currency is displayed on your fundraising page, including the fundraising progress bar, prices, the checkout cart, and receipts. Before You Begin Your primary currency does not affect the currencies ...

How-to: Allow Donors to Pay by Check

Allow donors to pay for donations and purchases by check. RallyUp allows you to enable check payments, giving your donors more payment options when they check out.  Before You Begin Only registered organizations and their advocates can enable check payments. Check payments are not available for those running Corporate Social Responsibility fundraise...

How-to: Update Your Credit Card Processing Rate

Update your RallyUp account to match your organization’s nonprofit discount from Stripe or PayPal. When you connect your organization’s Stripe or PayPal account, we ask you to enter the credit card processing rate for that account. Both Stripe and PayPal offer 501(c) organizations a nonprofit discount on payment processing fees. If your organization...

Understand: When to Use Flex Pricing

Select Flex pricing instead of Free pricing under certain circumstances. Free pricing offers complete access to all fundraising Activities and features, including: Raffles  Auctions Sweepstakes  Events & Ticketing Crowdfunding Peer-to-Peer A-Thons  Store (Sales) Livestreaming Donation Pages  Most RallyUp users will be able to fundraise with Free...

How-to: Add Offline Donations

Add offline card, check, or cash donations to your Campaign or Donation Page records. There may be times when a donor makes a donation offline instead of using your RallyUp Campaign Page or Donation Page. RallyUp allows you to manually enter offline donations in your records so you can include them in the total amount raised displayed on your fundra...

Understand: Support for International Currencies

Run a fundraiser on RallyUp in your country’s currency and accept payments in other currencies. RallyUp provides support for international currencies so you can fundraise no matter where your organization or donor base is located. You can set a primary currency for your RallyUp account and accept a wide array of currencies from your donors. Primary ...

How-to: Update Your Funding Method

Change your funding method even if your Campaign has already started. RallyUp allows you to change how you receive funds at any time, even if your Campaign has already started raising funds. If your Campaign is already live, then any funds you receive before switching will be processed by your original funding method, while the funds you receive aft...

How-to: Mark Check Donations as Received

Keep track of which check payments have and haven't been received. When a donor chooses to pay by check, their pending payment will automatically be recorded under Manage Check Donations in the Campaign Management Menu so you can easily keep track of which checks have been received and which ones are still outstanding. Checks must be marked as Recei...

Understand: How Long It Takes to Receive Funds

Find out how long it takes to receive the funds you raise. The length of time it takes to receive the funds you raise will depend on which option you're using to collect funds: Stripe and PayPal: Funds are typically transferred to your bank account daily. If you're using Stripe, you can change your payout schedule in your Stripe Dashboard . Pledge: ...

How-to: Limit Eligible Donors to Certain Geographic Areas

Restrict the locations of eligible donors for your Campaign. There may be times when you need to limit eligible donors to certain geographic regions (e.g., a Raffle might need to be restricted to a specific state, or a Sweepstakes might need to be restricted to the U.S.). You can limit geographic access to your Campaign through your payment processo...

Understand: How RallyUp Fees Appear in Your Stripe or PayPal Dashboard

Learn how Stripe and PayPal display RallyUp fees in your payment records. If you’re using Stripe or PayPal to collect the funds you raise on RallyUp, you can find detailed payment information in your Stripe or PayPal dashboard. Most payments will include an Application fee (Stripe) or Partner commission (PayPal). These are the donor tips or Platform...

How-to: See If Your Funds Have Been Sent Yet (Donor Advised Funds)

Check the status of your funds after your Campaign has ended.  RallyUp has partnered with Pledge and GivingStream to collect and distribute funds on behalf of those who can't set up a Stripe or PayPal account. Both Pledge and GivingStream have a waiting period before funds are distributed to allow refunds and credit card disputes, if any, to be proc...

Understand: Direct Funds vs. Donor Advised Funds (DAFs)

Learn about the differences between RallyUp’s funding options.  When you create a RallyUp fundraising Campaign, you’re asked to choose how your organization will receive the funds raised: Direct Funds: receive funds through direct deposits to your organization’s Stripe or PayPal account Donor Advised Funds: have Pledge or GivingStream collect and di...

Understand: PayPal vs. Stripe

Compare PayPal and Stripe side-by-side and choose how to receive the money you raise. Before you can launch your first fundraising Campaign on RallyUp, you’ll be asked to connect either a PayPal or Stripe account. Both allow you to securely receive funds as they’re raised with little to no holding period, but there are some key differences. PayPal P...

How-to: Pass Campaign and Donation Page Fees on to Donors

Customize how Campaign and Donation Page fees are covered when you opt for Flex pricing. If you're using RallyUp to fundraise and you've opted for Flex pricing, then RallyUp charges a Platform Fee to cover the costs of running our site. We’ve also partnered with Stripe and PayPal, who charge a small fee for their payment processing services:  RallyU...

Understand: Donor Advised Funds (DAFs)

Simplify the fundraising process by allowing a Donor Advised Fund to collect and distribute funds on your behalf.  The majority of RallyUp users should set up a Stripe or PayPal account for the easiest and most direct way to receive the funds you raise. If your organization can’t set up a Stripe or PayPal account, Donor Advised Funds (DAFs) can coll...