Understand: Livestream Studio Presenter Controls

Learn about the tools available to you in the Livestream Studio. RallyUp’s Livestream Studio has multiple features to customize your Experience and help your Livestream run smoothly. Control Options 1. Move Leave and return to the Livestream itself while remaining in the Livestream Studio with access to the controls. 2. More Actions Backstage: See w...

Insights: Livestream Presenter Checklist

Make sure you have everything you need to run a successful Livestream. It can be difficult to keep track of all the details involved in running a Livestream, but the following checklist can help you create a fun, engaging Livestream that encourages viewers to donate. The linked Knowledge Base articles will help guide you through each point step by s...

Insights: Best Practices for Livestream Presenters

Learn tips for planning a Livestream that looks effortless and encourages viewers to donate.  Being a Livestream presenter can be both fun and challenging. The following tips can help you prepare so your Livestream flows as smoothly as possible. Before Your Livestream Begins Have a plan. Create a program for your Livestream so all presenters know wh...

How-to: Notify Your Virtual Audience before Starting a Livestream

Display a message for your virtual audience before starting your Livestream. When you schedule a Livestream, a countdown timer will appear on your Experience Page to let donors know when the Livestream will start. Before the Livestream begins, you may want to: Leave a message on the page letting donors know they are in the right place, and your Live...

How-to: Start and End a Livestream

Learn the basics of starting and ending a Livestream. When you Livestream, you’ll be able to connect directly with your supporters and create opportunities for them to connect with one another. If you need support, click on the Need Livestreaming Help? button for further instructions or to speak to a live support expert. Before You Begin Hosts and p...

How-to: Add a Virtual Background to Your Livestream

Choose or upload a virtual background for your Livestream video. Applying a virtual background to your Livestream can help your content look more appealing to viewers. RallyUp lets you upload your own background image or choose from several preset options. Before You Begin The background you choose will be mirrored in the preview window, but the ima...

How-to: Share Pre-Recorded Content on Your Livestream

Play videos for your viewers during your Livestream using a video link. RallyUp lets you play pre-recorded content without interrupting your Livestream, giving you more options to engage your audience. Share Your Video Select Experiences from the left menu. If you have chosen a list view, click on the Experience title. If you have chosen a grid view...

How-to: Allow Your Apple Device to Share Your Screen During a Livestream

Ensure that your Apple device settings will allow you to share your screen. If you’re using an Apple device to run your Livestream, you may need to confirm that your permission settings will allow you to share your screen with your viewers. Update Your Permissions Open System Preferences on your Apple device. Select Privacy & Security.  Scroll d...

How-to: Give Your Browser Access to Your Microphone and Camera

Update your browser permissions to enable livestreaming. Before you can begin your livestream, you’ll need to give your browser permission to use your microphone and camera. Before You Begin We recommend using Chrome to access your livestream, but Firefox or Microsoft Edge will also work. Internet Explorer and Safari are not recommended. Chrome (Pre...

How-to: Screenshare During a Livestream

Share your computer screen with your viewers while you Livestream. RallyUp’s Share Screen tool expands your presentation options and allows you to highlight key information for your donors using your browser screen or any desktop app. Share Your Screen Select Experiences from the left menu. If you have chosen a list view, click on the Experience tit...

How-to: Join a Livestream as a Guest Presenter

Join a Livestream from your RallyUp account. If you want to join a Livestream as a guest presenter, you’ll need the following: A RallyUp account Experience access Get Access To access the Livestream Studio, your Experience organizer will need to add you as an administrator and send an email invitation. The email will include a direct link to the Exp...

How-to: Delete Comments or Ban Users from Your Livestream Chat

Moderate your Livestream chat by removing inappropriate comments or users. RallyUp’s Livestream chat feature is a great way to connect with donors in real-time, but if someone acts inappropriately, you can easily delete their comments or ban them if necessary. Before You Begin Only Experience admins can remove comments or ban users. This Knowledge B...

How-to: Give Donors Access to Your Livestream Recording

Allow donors to watch your Livestream after it ends. All Livestreams are automatically recorded on your behalf. When your Livestream ends, you can choose to display the recording on your Experience Page for your donors to watch. Display Livestream Recording When you click on End Session to end your Livestream, the following pop-up will appear:  Clic...

Understand: Browsers and Devices That Support Livestreaming

Learn which browsers and devices presenters and attendees should use to access your Livestream. RallyUp’s Livestream feature supports most browsers and devices, but these recommendations will help your Livestream run smoothly. Supported Browsers Presenters: We recommend using Chrome to join the Livestream Studio, as the controls will work best in th...

How-to: Add Livestream Presenters

Allow guest presenters to access your Livestream by inviting them to become Experience administrators. RallyUp’s Livestream feature lets you host multiple presenters at once. All presenters must be added as Experience administrators, allowing them to access the Livestream Studio and all Presenter Controls (learn more in the Knowledge Base article Un...