How to Edit or Increase Your Bid

Bidding on auction items for charity can be a thrilling competitive experience. Best of all, if you win, your contributions will go towards a cause you love. RallyUp has made it simple for bidders to stay in the game when they’re outbid, with the ability to increase bid amounts in just a few clicks. This will help you maintain a lead position in the...

How-to: Update Credit Card Information for Auction Bids

Edit a bidder's saved payment information anytime to streamline the bidding process. RallyUp collects and saves each Auction bidder's credit card information when they submit their first bid, making it easy to re-bid or submit new bids. At the end of the Experience, the winner will automatically be charged for their winning bid using the payment inf...

How-to: Cancel an Auction Bid

Cancel bids for your bidders whenever you need.  There may be times when an Auction bidder makes a mistake, or their situation changes, and they need to cancel their bid. RallyUp makes it easy for you to cancel bids whenever necessary. Cancel a Bid Select Experiences from the left menu. If you have chosen a list view, click on the Experience title. ...

How-to: View Lists of Auction Bids and Bidders

Easily access reports of all Auction bids and bidders. There may be times throughout your Auction when you’ll want to monitor activity on certain items and see who’s bidding for them. RallyUp makes it easy to see a list of who bid on each item, whose bid is in the winning place for a specific item, and all of the participants who have bid on an item...

How-to: Create Unique Links for Auction Items

Promote individual Auction items online with unique links for each item.  Once your Auction has launched, you’ll want to spread the word as far as possible to reach potential bidders. RallyUp allows you to share the link to your Auction Page as well as individual Auction items. Creating a link for each Auction item can help you tailor your advertisi...

How-to: Add ‘Fair Market Value’ to Auction Winners' Receipts

Turn Auction winners' receipts into tax receipts by adding the fair market value to each Auction item. Fair market value (FMV) is the price an item would sell for in the open market. When bidding on Auction items, people often pay more than the fair market value for an item because the proceeds go to a charitable cause. Only the amount paid above FM...

How-to: Resend Auction Winner Receipts

Resend receipts to Auction winners when the original receipts are lost or not received. Auction winner receipts could be tax receipts if you included the item’s fair market value. Sometimes the winners will misplace the email, or it will be routed to their spam folder, depending on their email settings. If this happens, you can resend the receipt to...

Understand: Auction Reports

Use Auction reports to organize your records and identify effective fundraising methods.  When running an Auction on RallyUp, you can access and export several reports to help you stay organized. You can also use the data to analyze your fundraising methods, pinpoint which strategies were most successful, and create even more successful Auctions in ...

Understand: Ineligible Auction Winners

Learn why an Auction winner might be ineligible and how to select a new winner. There are several reasons why an Auction winner may be ineligible, including: The winner does not meet a specified age requirement. The winner declines the prize and wants a refund. The winner is not eligible per your rules/guidelines (e.g., company employees are not eli...

How-to: Add Buy It Now to Your Auction Items

Allow donors to purchase an Auction item instead of bidding for it. Auctions allow donors to bid on items, with each item going to the highest bidder. However, you can also allow donors to purchase an item for a set price rather than compete for the item through the bidding process. On the RallyUp platform, this option is called Buy It Now. Benefits...

How-to: Create Image Links for the Import Auction Items Spreadsheet

Create links for your Auction item images to add to your import spreadsheet. If you’re hosting an Auction on RallyUp and you have many Auction items, you can use our spreadsheet to import all items at once instead of adding them one at a time. If you want to include images of your Auction items, you can find and copy the image links, then add the li...

How-to: Import Multiple Auction Items to Your Experience at Once

Use RallyUp’s Import Spreadsheet to add multiple Auction items at once instead of adding them one at a time. If you’re creating an Auction in RallyUp and have many Auction items, you can save time and effort by downloading and completing a spreadsheet that will allow you to import all Auction items at once. Import Your Auction Items Select Experienc...

Understand: Bidding on Auction Items with Multiple Quantities

Learn how the bidding process works when you have multiples of an Auction item. If you're running an Auction on RallyUp, you can give away multiples of the same Auction item. Auction items with multiple quantities will have more than one winner, and each winner will pay whatever they bid.  For example, if one of your Auction items is a t-shirt and y...

How-to: Create QR Codes for Your Auction Items

Give donors easy access to your Auction items with QR codes. QR codes make it easy for donors to access your Auction items. When they scan the QR code with the cameras on their mobile device, they’ll be taken directly to the Auction item they’re interested in. Create Auction Item QR Codes  Select Experiences from the left menu. If you have chosen a ...