Understand: Credit Card Processing Fees
Learn how payment processing fees are calculated and deducted from the funds you raise.
All RallyUp fundraising Experiences allow donors to make payments with a credit card. These credit card payments are processed by Stripe, who charges a processing fee for all credit card payments. Note that these fees are not set or charged by RallyUp, and we don’t receive any profit from these fees.
Standard Fee Rates
Payment processing fee rates charged by Stripe can differ according to several factors. We also suggest contacting Stripe directly to confirm your rate. Please note that it can take them a few days to respond if they get a high volume of requests.
If you have been granted a Stripe nonprofit discount, you can update your processing fee rate in your account settings. This will ensure that any RallyUp reports accurately reflect the fees your organization will be charged.
How-to: Update Your Credit Card Processing Rate
Fees When Using Managed Funds
Please note that the nonprofit discount is only available if you can set up a direct Stripe account. If you need to set up Managed Funds so that RallyUp collects all payments on your behalf, you’ll be charged Stripe’s standard 2.9% + $0.30 per transaction rate.
Have more questions? Submit a ticket