Learn about the Contact Organizer button on your Campaign Page.

Anyone who visits your RallyUp Campaign can submit questions by clicking on the Contact Organizer button in the lower right corner of the screen: 

Why Donors Contact an Organizer

Questions can be submitted for any reason, but most often, donors or page visitors are reaching out because:

• They want to offer words of encouragement.
• They are curious about eligibility for entering a drawing.
• They want to know when or how they will receive a prize or Perk.
• They have questions about Event logistics.
• They want to volunteer with the organization. 

Who Receives the Emails

By default, the Campaign Organizer and Administrators (if any) receive all Contact Organizer emails. However, you can add or remove any emails from this recipient list, giving you more control over who can view and respond to donor questions: How-to: Change Who Receives the Contact Organizer Emails.

Please note that whenever you add an Administrator to a Campaign, they’re automatically added to the Contact Organizer email recipient list, and you’ll need to manually remove them if you don’t want them receiving these emails: Understand: Organization Users vs. Campaign Administrators.

Minimize Contact Organizer Emails

While it’s important to respond when donors or page visitors reach out, you can minimize the need for them to do so by including FAQs on your fundraising page. FAQs answer donors’ most common questions and can help drive donation rates: How-to: Add FAQs to Your Campaign Page.