Interact with donors virtually by adding a Livestream to your next fundraising Experience.

Livestreaming allows you to boost donor engagement during your virtual or hybrid event and delight donors with live entertainment, interactive surveys and trivia, flash auctions, live raffle and sweepstakes drawings, and more.

Before You Begin

• Livestreaming is only available with Unlimited or Custom pricing.

Enable Livestreaming 

1. Select Experiences from the left menu.
2. If you have chosen a list view, click on the Experience title. If you have selected a grid view, click on the Experience image.
3. Select Edit Experience.
4. Scroll down to Select any optional features you'd like to add to your Experience*: 

5. Click on the toggle next to Livestreaming to enable.

When you select Next at the bottom of the page, a new step in the setup process called Livestream will be added to the timeline at the top of the page:

This is where you will set up the specifics for your Livestream.

Set the Date and Time

1. Select Experiences from the left menu.
2. If you have chosen a list view, click on the Experience title. If you have selected a grid view, click on the Experience image.
3. Select Edit Experience.

1. Go to Livestream in the timeline at the top and scroll down to Select your livestreaming date and time:

5. Enter the desired date, start, and end time of your Livestream.

The date and time that you enter during setup can be edited and won’t prevent you from running a Livestream before or after this time. Donors will be able to see a countdown to your Livestream at the top of your Experience Page:

Good to Know

• You can run a Livestream as many times as you like during your fundraiser, regardless of the dates entered.
• Once the date and time for your Livestream have passed, the Livestream countdown timer will no longer display.
• We recommend using Chrome, Edge, or Firefox browsers while presenting your Livestream.
• Hosts and presenters are unable to join the stage on a mobile or tablet device. They must join via a desktop or laptop computer.
• If you have any questions about how to enable Livestreaming, please don’t hesitate to reach out to our customer success team by emailing success@rallyup.com or by logging into your account and clicking on the purple chat bubble in the bottom right corner of your screen:
  

*Terminology may differ according to Experience settings.

Additional Knowledge Base Articles

How to Use Trivia or Surveys to Engage Donors During Your Livestream Event