Email Donors and Post Updates on Your Experience

Keep your supporters engaged by posting experience page updates or sending emails to encourage them to spread the word about your fundraiser.

Use emails or updates to let your supporters know how close you are to reaching your fundraising goal, how the funds raised will impact the cause, and how they can help promote the experience. These types of updates ensure that your donors are engaged throughout the entire duration of the fundraiser. 

It’s easy to reach out to your donors directly from your experience. In this article, we’ll cover two ways you can update donors from RallyUp:

  • Post updates to the “updates” tab on your fundraiser page 
  • Send email to donors

Post experience updates

  1. Go to Experiences on the left menu.
  2. If you have chosen a list view, click on the title of your experience. If you have chosen a grid view, click on the experience image.
  3. Click on Manage Updates to open the updates tab on your experience page.
  4. Click ADD AN UPDATE. Enter the content for your update (you can include photos, videos, and more).
  5. Click SAVE to post the update to your experience page. 

The update will be visible to anyone who visits your experience page. They can view any updates under the update tab. An email will also be sent to donors with a link to your update (if they have opted-in to receive updates).

Send emails to donors

  1. Go to Experiences in the left menu.
  2. If you have chosen a list view, click on the title of your experience. If you have chosen a grid view, click on the experience image.
  3. Click on View Donations* to open a list of all donations and donors on your experience.
  4. Click the Donor tab in the upper right to view your list of donors. Use the checkbox in the far left column to select the donor(s) you would like to email (or select all).
  5. Click SEND EMAIL to start composing your email message.
  6. Click SEND when you’re ready.

*Note that the terminology on these buttons may be different according to the terminology that you’ve created for your experience.

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