Ensure donations are properly credited to Peer-to-Peer Participants.

If you've added Peer-to-Peer to your Campaign, donors can credit their donation or purchase to a Participant* or Team* during checkout. If a donor can't find the correct Participant or Team (for instance, maybe the Participant has not signed up yet), a write-in option is enabled by default so that the donor doesn't abandon their contribution: 

If the write-in option is used, the Campaign Administrator(s) will receive an email containing a link and instructions to credit the donation correctly.

Credit the Donation

1. Go to Campaigns in the left menu.
2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
3. Select View Donations*.
4. Find the donation you want to edit and click on the three-dot menu on the right:

5. Select Edit Donation*.
6. Go to Choose the participant(s)/team(s) and select Edit:

7. Select the Participant/Team name from the dropdown menu, then select Save:

If you can't find the right Participant or Team, you can add them manually and repeat the steps above: How-to: Add Peer-to-Peer and A-Thon Participants and Teams.

Good To Know

• You can disable write-in donations anytime: How-to: Disable Write-In Donations for Peer-to-Peer Campaigns.
• Ensure all write-in donations have been properly credited before finalizing your Campaign. You won't be able to correct write-in donations after the Campaign is finalized.
• You can double-check all write-in donations by exporting the Donations report from the View Donations* page: 

How-to: Export Donation and Donor Reports

The exported spreadsheet will include a column titled Write-In Credit. If you do not see this column, all donations have been credited to a registered Participant or Team and there aren't any write-in donations to correct. ‍ 

*Terminology may differ according to Campaign settings.